Data collection

We collect several types of personal data to provide our services effectively and enhance your experience. This data includes your name, address, email, and phone number, which are essential for processing your orders and delivering our graphic design products. Additionally, we collect payment details through secure third-party processors like Stripe and PayPal to ensure safe and seamless transactions. If you choose to subscribe to our newsletter, we will collect your email address to keep you informed about our latest updates and promotions. Lastly, we gather basic website analytics through cookies and usage data to improve our site's performance and user experience.

Purpose and usage

At M.A.C Graphic Design, we are committed to using your data solely for the purpose of running our shop efficiently and providing the best possible service. Specifically, we utilise your information for order processing, which includes processing payments, preparing orders, and ensuring the timely delivery of your purchases. Customer communication is another key area, where we send order confirmations, shipping updates, and respond to your enquiries to keep you informed at every step. With your explicit consent, we also use your data for marketing purposes, such as sending newsletters, updates, and exclusive promotions if you have chosen to subscribe. Furthermore, we continuously monitor our website's performance through cookies and analytics to enhance user experience and improve our site. Rest assured, we do not use your data for any other purposes beyond those necessary to serve you better.

Third-party sharing

At M.A.C Graphic Design, we share user data only with trusted third parties essential for processing orders and payments. Our payment processors, Stripe and PayPal, securely handle transactions. Delivery providers, such as Royal Mail and other courier services, ensure your orders are shipped to the correct address. Webador, our website platform, securely stores customer account and order details. We never sell, trade, or rent customer information to other companies, ensuring your data remains protected and private.